Privacy Policy

Last Updated: August 28, 2026

Turf Titans LLC (“Turf Titans,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when visiting TurfTitans.com, requesting an estimate, contacting our team, or using our services.

This Privacy Policy explains the types of information we may collect, how we use that information, and the choices available to you.

Information We Collect

We may collect information that you voluntarily provide to us, including your:

• Name

• Email address

• Phone number

• Property or project address

• City, state, and ZIP code

• Project type and project details

• Approximate project size

• Photos or files you choose to upload

• Preferred timeline

• Messages, questions, or other information submitted through our website

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device type, pages visited, referring website, approximate location, and information about how you interact with our website.

How We Use Your Information

Turf Titans may use information collected through our website to:

• Respond to questions and inquiries

• Schedule on-site consultations or estimates

• Prepare estimates and communicate about potential projects

• Provide and manage our services

• Communicate with customers regarding projects

• Improve our website, services, and customer experience

• Maintain business and customer records

• Detect or prevent fraudulent or unauthorized activity

• Comply with applicable legal obligations

We may also use contact information to follow up regarding services you have expressed an interest in. Where required by law, marketing communications will be sent only with the appropriate consent.

Text Messages and Communications

If you provide your mobile phone number and consent to receive text messages from Turf Titans, we may send you messages related to estimates, appointments, projects, customer service, and other communications you have requested.

Message and data rates may apply. Message frequency may vary. You may opt out of marketing text messages at any time by replying STOP. For assistance, you may reply HELP or contact us directly.

Consent to receive marketing text messages is not a condition of purchasing goods or services.

Mobile information will not be sold or shared with third parties for their own marketing or promotional purposes.

Cookies and Website Technologies

Our website may use cookies and similar technologies to operate properly, remember preferences, understand website traffic, measure performance, and improve the visitor experience.

Some website functionality or analytics services may be provided by third-party platforms that use their own cookies or similar technologies.

Depending on your browser and location, you may be able to control or disable certain cookies through your browser or available website privacy settings.

Analytics and Third-Party Services

We may use third-party providers to help operate our website, process website forms, analyze website traffic, host content, manage communications, or provide other business services.

These providers may receive information necessary to perform services on our behalf and may maintain their own privacy policies and practices.

How We Share Information

Turf Titans does not sell your personal information.

We may disclose information to trusted service providers and contractors when reasonably necessary to operate our business, provide requested services, maintain our website, communicate with customers, process transactions, or perform other legitimate business functions.

We may also disclose information when required by law, legal process, court order, governmental request, or when reasonably necessary to protect Turf Titans, our customers, or others.

Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, electronic transmission, or data storage system can be guaranteed to be completely secure.

Data Retention

We may retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide services, maintain business records, resolve disputes, enforce agreements, and satisfy legal, accounting, or regulatory requirements.

Your Privacy Choices

Depending on where you live and applicable law, you may have certain rights regarding your personal information, including the ability to request access to, correction of, or deletion of certain personal information we maintain about you.

You may also unsubscribe from marketing emails by using the unsubscribe instructions contained in those communications and opt out of marketing text messages by replying STOP.

To submit a privacy-related request, contact Turf Titans using the information below.

Children's Privacy

Our website and services are intended for property owners, businesses, organizations, and other customers seeking artificial turf installation services. Our website is not directed toward children, and we do not knowingly collect personal information from children through our website.

External Links

Our website may contain links to websites or services operated by third parties. Turf Titans is not responsible for the privacy practices, security, or content of third-party websites. We encourage visitors to review the privacy policies of any external websites they visit.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our website, services, business practices, or applicable requirements.

When changes are made, the revised policy will be posted on this page with an updated “Last Updated” date.

Contact Turf Titans

If you have questions about this Privacy Policy, how your information is handled, or would like to make a privacy-related request, please contact us:

Turf Titans LLC
1796 Pleasant Hill Rd
Franklin, TN 37067
Phone: (615) 216-4850
Email: info@turftitans.com
Website: TurfTitans.com

Important: Since your Wix site appears to have lead forms, I would also make sure the site has a Terms & Conditions page and a specific SMS consent disclosure directly underneath any form that collects phone numbers. Those are separate from the Privacy Policy and are especially important if Turf Titans will text leads after they submit an estimate request.